Resources

Links of Interest

Balanced scorecard subjects:

• The website of the Balanced Scorecard Institute.
• An Ivy Business Journal article: The Balanced Scorecard: To adopt or not to adopt?.
• A Harvard Business School article: A Balanced Scorecard Approach To Measure Customer Profitability.
• Balanced scorecard resources at the Free Management Library.
• Introduction to balanced scorecards at QuickMBA.
• The website of the American Management Association.

Software as a Service (SaaS):

• Watch an introductory video to Software as a Service in YouTube:

  http://www.youtube.com/watch?v=ae_DKNwK_ms